Aberdeenshire Council: Banff Inclusion Project

This projects is about how representatives from Brighter Horizons youth group and people from Banff Day Services explored ways in which they could provide opportunities for people with disabilities in Banff and local teenagers to work together in order to promote positive relationships, team work, develop personal skills, confidence and self esteem leading to acceptance and inclusion in the local community. Following a decision to enter a joint team into the Garioch Lions Club Charity Raft Race from Kemnay to Inverurie teenagers and Day Service staff worked in small teams to produce drawings and designs for a suitable raft, then built the rafts and sailed them in the race. Feedback from the event showed it had been a great success and had achieved its aims of promoting positive relationships, team work, developing personal skills, confidence and self esteem fostering acceptance and inclusion in the local community.

Download more information:ABO006 Banff Inclusion Project

Glasgow City Council: Transitions to Learning and Work

The Transitions to Learning and Work Project is a partnership initiative led by Glasgow City Council (GCC) Social Work Services and John Wheatley College (JWC) and involving other local agencies and third sector organisations.  It aims to provide young people who are or have been Looked After by the authority, with a range of learning opportunities which addresses their individual educational, training and employment needs.

Young people are recruited to the course through a partnership arrangement between Social Work Services, Education Services and John Wheatley College.  They are engaged in an informal learning experience that becomes progressively more formal throughout the year.  Their experience of the programme is designed to be both engaging and fun but the clear aim is to develop their self confidence, provide them with skills for citizenship and employability and enable them to make informed choices about future progression.  Local Housing Organisations have also played an important role in the project’s development and implementation.  The initiative provides transitional opportunities for up to fifty of these most vulnerable young people each year.  It extends an already established and successful wider programme which targets young people who are disengaged from school.

The project commenced in August 2008, and the programme success rate was 88%.  In that year the “destinations” for participants included thirty two young people progressing to full time college courses or further training and four into employment.  The College’s involvement in this initiative has enabled it to participate in the development and piloting by the Frank Buttle Trust of a new, national, quality standard for further education institutions supporting care leavers.

Download more information: ABO008 CAT 2 – Transitions to Learning and Work

Glasgow City Council: Young Survivors – Steps to the Future Group

The aim of the group is to ensure separated/unaccompanied children and young people’s voices and experiences are heard by policymakers, elected members and wider communities.  Through this work, young people and staff aim to make a difference to existing policy, practice and perception as well as to each others lives.  Aspirations, confidence, decision making capacity and involvement within Glasgow multi-cultural communities are increased as a direct result of being a member of the group. The group is supported by Glasgow City Council and Scottish Refugee Council and two volunteers; Aberlour Trust will join the partnership with effect from October. The group was established in October 2004, members are 13–23 years of age; invitations are extended to young people from neighbouring authorities, which include North/South Lanarkshire and East Ayrshire. Young people made the group “their Scottish Family” (November 2008).

Download more information: ABO009 Young Survivors 

Renfrewshire Council: Flexi-Care Project

Flexi-Care is a unique and effective service that promotes and supports the inclusion of people with a learning disability or autistic spectrum disorder (asd) within their local community by providing and facilitating opportunities to widen their social networks. The Project places an emphasis on flexible and tailored services that is outcome based in meeting the needs of individuals.  Key to the success of the Project is the recruitment of a network of over 100 trained volunteers and sessional workers who offer personalised support to enable service users to participate fully in social, recreational and educational opportunities within their local communities. Flexi-Care provides a service to over 230 service users, demonstrating the ability to identify and respond flexibly to service user’s need by means of an effective, cost efficient approach.

Download more information: ABO024 COSLA CAT 2 Renfrewshire Flexicare

City of Edinburgh Council: Delivering the best housing service in Scotland

Edinburgh’s housing service is the best in Scotland. The Scottish Housing Regulator has awarded the Council “A” Grades (Excellent) for its Homelessness and Housing Management Services and a “B” Grade (Good) for its Asset Management and Repairs service. These are the best inspection results of any council in Scotland. The housing service is accredited under Customer Service Excellence and Investors in People and forms part of the “Neighbourhood Management” model which has transformed local service delivery in the city. Housing staff are part of local teams dealing with community safety, the environment and libraries. They are co-located with Police, Social Work and Finance staff and the housing service is accountable to local Neighbourhood Partnerships (comprising representatives of Community Councils, partners and local Councillors). This excellent service underpins a number of Single Outcome Agreement commitments, in particular, “Our public services are high quality, continually improving, efficient and responsive to local needs”.

Download more information: ABO027 Delivering the best housing service in Scotland

Edinburgh Children and Young People Strategic Partnership : Getting it right for every child in Edinburgh

The establishment of Getting it right for every child (GIRFEC) in Edinburgh has delivered an approach across Edinburgh which improves co-ordination and planning of services for children. Its aim is to create a seamless approach across all relevant partner agencies (The City of Edinburgh Council, NHS Lothian, Lothian and Borders Police and the voluntary sector) involved with children in Edinburgh. The GIRFEC in Edinburgh approach means that staff have clearly defined roles and responsibilities, understand how and when to share information and how to work with children, young people and their families to plan and deliver better outcomes.

Download more information: ABO028 GIRFEC project

Midlothian Council: Live IT Sidekicks Midlothian

The Live IT Sidekicks project is a vibrant partnership between Midlothian Council Library Service and the Volunteer Centre Midlothian.  The project supports individual learners as they progress from computer illiteracy to full participation in today’s digital society.  To achieve this, it engages a team of volunteer tutors called “Sidekicks” who teach computer skills on a one-to-one basis to people of all ages throughout Midlothian.  All such tuition is provided free of charge and is delivered in Live IT learning centres in Midlothian.  At present, there is a dedicated team of 20 volunteers who give their time and skills to help bridge the digital divide in our community. 713 volunteering hours have been given by Sidekicks between April 2009 and March 2010.  253 learners have received (or are still receiving tutoring) since the project began in June 2007.  Participating in the project provides both Sidekicks and learners with a greater sense of self worth, improved skills and confidence and real personal development.  It makes a significance difference to the lives of all those involved.

Download more information: ABO033 Live IT Sidekicks – Midlothian Council